Customer Service Representative - State Farm Agent Team Member
Full Time • Helena , AL
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I have over twenty-five years of experience in the insurance industry — fifteen years spent at State Farm Corporate Headquarters and the past ten as an Agent. That background gives me a deep understanding of both the corporate and customer sides of the business, and I bring that experience into creating a well-balanced, growth-oriented office culture.
I have over twenty-five years of experience in the insurance industry — fifteen years spent at State Farm Corporate Headquarters and the past ten as an Agent. That background gives me a deep understanding of both the corporate and customer sides of the business, and I bring that experience into creating a well-balanced, growth-oriented office culture.
Outside of work, I’m an active member of our parish and stay involved in my daughter’s school community — I previously served as PTO President and currently act as the head room parent for the middle school.
I offer paid time off (including vacation, personal, and sick days), holidays, a benefits stipend, performance-based bonuses, license reimbursement, and clear opportunities for advancement. My office culture centers on professionalism, teamwork, and personal development — we work hard, support one another, and celebrate each other’s success.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Casey Halsey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $15.00 - $17.00 per hour
Ready to learn first-hand what it takes to be an entrepreneur?
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Homewood.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none